Vinted Users Voice Anger Over Sizing Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its sizing categories for female and kids' apparel without notifying all users about the change.
Online Platforms Backlash
Many shoppers and sellers are expressing on platforms claiming that product pages now present a different size category than originally posted due to the recalibration.
The company said the revised method more closely matches other platforms.
The platform has recommended to check their listings and manually change the size where appropriate, which has left users frustrated.
Measurement Approach Changes
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Necessary Adjustments
A different user, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods following member complaints.
